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Return/Refund Policy

Amazing sales!

Select styles are up to 75% off. Come take a look at your favourites before they’re gone!


Refund, exchange, or credit on regular price items within 15 days of purchase. Must be unworn, in resalable condition, with original receipt & packaging.

ALL SALE ITEMS ARE FINAL SALE – No refund, exchange, or credit.

PLEASE NOTE THAT NO REFUNDS WILL BE ACCEPTED DURING THE BLACK FRIDAY SALE PERIOD from Thursday November 22nd – Sunday November 25th. All applicable purchases will receive an extension on their return policy of four (4) days.

solea. Incredible shoes, Incredibly Comfortable

General Inquiries

Have a question about any of our products or services?  We can help.


Book consultation at SoleaLower Limb or Foot Problems?  

soléa Pedorthic Services

our Certified Pedorthist provides:
  • custom foot orthotics
  • clear, unbiased advice on the proper choice and fitting of footwear


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Premier fine comfort footwear store in Ottawa. The finest lines in shoes, sandals, boots, clogs and slippers including Finn Comfort, Dansko, Mephisto, Birkenstock, John Fluevog Shoes, Think!, Gabor, El Naturalista, Lowa, DuBarry of Ireland, Aetrex, Ara, Papillio, Portofino, Pikolinos, Bogs, Garneau, Haflinger and many more. Come into the solea store!