New Fall Dansko Now Available In Store and Online | Free Canadian Shipping

COVID-19 Status Updates

COVID-19 STATUS UPDATE: July 6, 2020

Dear Customers: All persons entering or remaining our store must wear a mask that securely covers the nose, mouth, and chin. The above is required by the Medical Officer of Health under the authority of the Emergency Management and Civil Protection Act (EMCPA), Ontario Regulation 263/20.

To maintain physical distancing, we are limiting the number of customers shopping in store at this time.


COVID-19 STATUS UPDATE: MAY 15, 2020
 
RE-OPENING OF SOLÉA
 
Dear soléa Customers:
 
We are very pleased to announce the reopening of soléa on Tuesday, May 19th following the recent approval of the Province of Ontario.
We want to ensure that you’ll feel safe and comfortable shopping at our store and we’ll be strictly observing all recommendations mandated by the Province.
To observe physical distancing requirements, we’ll be limiting the number of customers in the store at any one time and asking that our customers sit in specific areas while trying on footwear.
We’ll be practicing additional health and safety measures which will include hand sanitizing for customers upon entry and for employees as well as disinfecting all footwear and high touch areas throughout the day. In addition, our employees and customers may be required to wear personal protective equipment in the appropriate circumstances.
We encourage those who may be more vulnerable or who require additional service to visit us from 9:00 am to 10:00 am weekdays.
 
Our re-opening hours are as follows and are subject to change:
 
Monday to Saturday: 9:00 am to 6:00 pm
Sunday: 12:00 pm to 5:00 pm
 
Health and Safety Protocols

We have taken measures to elevate the level of hygiene and improve sanitization practices in our clinic. We are also taking further precautions to keep our clients and employees safe.

  • we are limiting the number of clients in the clinic at one time

  • we are spacing out appointments to increase physical distancing

  • high touch surfaces in the clinic are sanitized between appointments

  • regular hand washing is enforced

  • personal protective equipment (PPE) including gloves and masks are being used

  • team members who are unwell or have flu-like symptoms are in 14-day self-isolation

To our guests and pedorthic clients, please follow these best practices to protect yourself and others:

  • use other methods of greeting than handshakes

  • wash your hands with soap and hot water for at least 20 seconds

  • avoid touching your face

  • cough/sneeze into your elbow instead of your hands

  • follow the advice of public health authorities on physical distancing

  • stay home if you are feeling unwell or have flu-like symptoms

  • if you have travelled outside of Canada in the last 14 days, please follow Public Health directions for 14 day self-quarantine prior to your appointment.

 

Thank you for your understanding while we navigate through this challenging time. We understand your concerns regarding the COVID-19 virus. The safety and well-being of our clients and employees is our top priority.

 

We shall continue to follow provincial and federal health agency directions and shall adjustour operations accordingly.

Yours Truly,

Ian A. Colquhoun
President
soléa