COVID-19 ANNOUNCEMENT-May 5, 2020
Dear soléa Pedorthic Services Customers:
Following guidelines provided by Canadian and provincial health authorities,
our soléa Pedorthic Clinic will reopen in association with Healthy Steps Pedorthic Clinic
and will now be offering essential pedorthic services at soléa, by appointment only.
These services include assessments, orthotic fittings, footwear modifications and follow-
up/adjustment appointments. The priority will be for those who are in pain or still working
and on their feet.
If you wish to reorder a new pair of orthotics and want them made the same as your previous
pair, we can take these orders via email.
Appointment hours at soléa are currently:
Monday 10:00 am to 2:00 pm
Friday 10:00 am to 2:00 pm
We have taken measures to elevate the level of hygiene and improve sanitization practices
in our clinic. We are also taking further precautions to keep our clients and employees safe.
we are limiting the number of clients in the clinic at one time
we are spacing out appointments to increase physical distancing
high touch surfaces in the clinic are sanitized between appointments
regular hand washing is enforced
personal protective equipment (PPE) including gloves and masks are being used
team members who are unwell or have flu-like symptoms are in 14-day self-isolation
If you do make an appointment, please follow these best practices to protect yourself
use other methods of greeting than handshakes
wash your hands with soap and hot water for at least 20 seconds
avoid touching your face
cough/sneeze into your elbow instead of your hands
follow the advice of public health authorities on physical distancing
stay home if you are feeling unwell or have flu-like symptoms
if you have travelled outside of Canada in the last 14 days, please follow
Public Health directions for 14 day self-quarantine prior to your appointment.
Thank you for your understanding while we navigate through this challenging time.
We understand your concerns regarding the COVID-19 virus.
The safety and well-being of our clients and employees is our top priority.
We shall continue to follow provincial and federal health agency directions and shall adjust
our operations accordingly.
Derek Gilmer, C. Ped. (C), C. Ped. Tech.
Derek is one of the select few Ottawa Pedorthists who holds both designations of Canadian Certified Pedorthist and Certified Pedorthic Technician. As a client, this means you’ll benefit from Derek’s professional training and technical expertise because you’ll be assessed by the same professional who will also be making your own orthotics. This helps ensure unmatched quality control and an enhanced quality of product.
Derek is a certified member of the College of Pedorthics of Canada, has an honours degree in Kinesiology and is one of the few Ottawa Pedorthists who has completed the University of Western Ontario’s graduate program in Pedorthics. Derek is the owner of Healthy Steps Pedorthic Clinic.
Visit www.healthystepspedorthic.com for more information